Privacy Policy – 4dbeli

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by 4dbeli ("4dbeli", "we", "us", "our") and applies to all personal data collected, processed, stored, and used in connection with your registration and use of the 4dbeli platform accessible at https://4dbeli.win and any associated subdomains or applications ("Platform").

4dbeli is committed to handling your personal data responsibly, in accordance with applicable data protection legislation and the data protection standards imposed by our international gaming licensing authority. This Policy explains what personal data we collect, why we collect it, how we use it, with whom we may share it, how long we retain it, and what rights you hold in relation to it.

By registering an account on 4dbeli or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact us to close your account.

2. Data Controller

4dbeli is the data controller in respect of personal data collected through the Platform. As data controller, 4dbeli determines the purposes and means of processing your personal data. For all data protection queries, you may contact us at: [email protected]

3. Personal Data We Collect

3.1 Registration Data

When you register a 4dbeli account, we collect: full legal name; date of birth; residential address (including city — which for many of our Malaysian players includes Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Bangsar); email address; phone number; and chosen username.

3.2 Identity Verification (KYC) Data

To comply with our licensing obligations and applicable Anti-Money Laundering (AML) requirements, we collect copies of: government-issued photo identity documents (such as your Malaysian MyKad or passport); proof of residential address documents (such as a utility bill or bank statement dated within 90 days); and, in certain circumstances, proof of source of funds documentation.

3.3 Financial Data

We collect transaction records associated with your 4dbeli account, including: deposit amounts and dates; withdrawal requests and processing records; payment method identifiers (such as eWallet account references for Touch n Go eWallet or Boost, or bank account numbers for Maybank, CIMB, or Public Bank transfers). We do not store full payment card numbers on our systems.

3.4 Gameplay and Platform Activity Data

We collect records of your activity on the Platform, including: games played and bets placed; bet amounts, outcomes, and betting history; session duration and login timestamps; responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests).

3.5 Technical and Device Data

We automatically collect certain technical data when you access the Platform, including: IP address; device type, operating system, and browser type and version; unique device identifiers; referring URL and page navigation data; and approximate geographic location derived from IP address.

3.6 Communications Data

We retain records of communications between you and 4dbeli, including live chat transcripts, email correspondence, and any formal complaints or dispute records.

4. How We Use Your Personal Data

5. Legal Basis for Processing

4dbeli processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services described in our Terms and Conditions, including account management, gameplay, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and our international gaming licensing requirements, including KYC verification, AML monitoring, and regulatory reporting.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytical purposes, where our interests are not overridden by your data protection rights.
• Consent: Marketing communications and the use of non-essential cookies, where your specific consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Disclosure of Personal Data to Third Parties

4dbeli does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, solely to the extent necessary for the stated purpose:

• Payment processors: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and other licensed payment service providers, for the processing of deposits and withdrawals;
• KYC and AML service providers: Third-party identity verification and anti-money laundering screening providers engaged to perform verification checks on behalf of 4dbeli;
• Game software suppliers: Licensed casino game providers who supply games accessible through the 4dbeli platform. These providers may receive technical session data necessary for game delivery;
• IT and platform infrastructure providers: Cloud hosting, security, and technology service providers who process data solely on 4dbeli's instructions and under contractual data protection obligations;
• Regulatory and law enforcement authorities: Where 4dbeli is legally obligated to disclose data under applicable laws or our licensing requirements, including financial intelligence units and law enforcement agencies.

All third-party service providers engaged by 4dbeli are required to process personal data only on documented instructions, maintain appropriate security measures, and comply with applicable data protection obligations.

7. International Data Transfers

4dbeli operates under international gaming licensing and may utilise cloud infrastructure and service providers located outside Malaysia. Where personal data is transferred outside Malaysia, 4dbeli ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses equivalent in effect to standard contractual clauses under recognised international data protection frameworks. By using the Platform, you consent to your personal data being processed in jurisdictions outside Malaysia where the Platform's infrastructure and licensing operations are located.

8. Data Retention

4dbeli retains personal data for as long as is necessary for the purposes for which it was collected, as required by our licensing obligations, and as required or permitted by applicable law. Indicative retention periods are:

• Account and KYC data: retained for a minimum of 5 years from the date of account closure, as required under AML regulations applicable to licensed gaming operators;
• Financial transaction records: retained for a minimum of 5 years from the date of each transaction;
• Gameplay records: retained for a minimum of 3 years from the date of each session, or longer where required for dispute resolution or regulatory purposes;
• Communications and support records: retained for a minimum of 3 years from the date of the last communication.

Where retention of personal data beyond these periods is not required by law or legitimate business necessity, 4dbeli will securely delete or anonymise such data.

9. Cookies and Tracking Technologies

4dbeli uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly and allow us to understand how users interact with the Platform.

9.1 Types of Cookies Used

• Essential cookies: Required for the Platform to function, including session authentication, security tokens, and responsible gaming preference storage. These cannot be disabled without impairing Platform functionality.
• Analytical cookies: Used to understand aggregate usage patterns, identify technical issues, and improve Platform performance. Data collected is anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only deployed with your explicit consent.

9.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the 4dbeli Platform. For instructions on managing cookies, refer to the help documentation of your specific browser.

10. Security of Personal Data

4dbeli implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include: SSL/TLS encryption of all data in transit; encryption of sensitive data at rest; access control policies restricting data access to authorised personnel; regular security assessments and penetration testing; and incident response procedures for data security events.

Notwithstanding these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your 4dbeli login credentials. If you suspect your account credentials have been compromised, contact 4dbeli support immediately.

11. Your Data Subject Rights

Subject to applicable data protection legislation and certain conditions, you have the following rights in relation to your personal data held by 4dbeli:

• Right of access: You may request confirmation of whether 4dbeli holds personal data about you and, if so, a copy of that data;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data in certain circumstances, subject to 4dbeli's legal and regulatory retention obligations;
• Right to restriction: You may request that processing of your data be restricted in certain circumstances;
• Right to object: You may object to processing of your personal data carried out on the basis of legitimate interests;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, submit a request to 4dbeli support at: [email protected]. 4dbeli will respond to rights requests within 30 days of receipt. Identity verification will be required before any request is actioned.

12. Children and Minors

The 4dbeli Platform is strictly restricted to users aged 21 years and above. 4dbeli does not knowingly collect or process personal data from individuals under the age of 21. Where 4dbeli discovers or is notified that an account has been registered by a person under 21, the account will be immediately closed, all associated data will be deleted to the extent not required for regulatory reporting purposes, and the matter will be escalated in accordance with 4dbeli's responsible gaming and licensing obligations.

13. Changes to This Privacy Policy

4dbeli reserves the right to update this Privacy Policy at any time. Where changes are material, 4dbeli will notify registered users via email or an in-platform notification at least 7 days before the changes take effect, except where immediate amendment is required for security or legal reasons. The effective date of the current version of this Policy is stated at the top of this page. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact and Complaints

For any queries relating to this Privacy Policy or 4dbeli's handling of your personal data, please contact our support team: [email protected]

If you are not satisfied with 4dbeli's response to a data protection complaint, you have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your situation. 4dbeli will cooperate fully with any such authority in the resolution of complaints relating to the handling of personal data.